Welcome to frostbloommm.com! Before you start browsing and shopping, please read the following terms and conditions carefully to ensure that you have a full understanding of our policies.
- Order Processing
Order Confirmation: When you submit an order on this website, we will send a confirmation email with detailed order information. Please make sure to provide an accurate email address to receive order confirmation and updates.
Order Modification and Cancellation: Once an order is submitted, we will process it as soon as possible. If you need to modify or cancel an order, please contact us through the customer service email as soon as possible. Please note that if an order has entered the shipping process, it may not be changed or cancelled.
- Payment Information
Payment Methods: We accept a variety of payment methods, including credit cards, debit cards and third-party payment platforms. Please choose the appropriate payment method according to your needs.
Secure Payment: We use SSL encryption technology to ensure the security of your payment information. All payment information will be strictly protected and will not be shared with third parties without your consent.
- Shipping and Delivery
Shipping Time: All orders will be processed and shipped within 2 business days after confirmation. Shipping time depends on the selected delivery method, usually delivered within 2-4 business days.
Shipping costs: The specific shipping costs will be calculated based on the order amount, shipping address and selected shipping method. You will be able to view the shipping costs during checkout.
IV. Return and Exchange Policy
Return and Exchange Time: If you are not satisfied with the product you purchased, you can apply for a return or exchange within 30 days of receiving the product. The product must be unused, intact, and in its original packaging.
Application Process: Please submit a return or exchange application through our customer service email, and attach the order number and relevant instructions. After review, we will provide detailed return instructions.
V. Customer Responsibility
Account Security: If you create an account on this website, you are responsible for keeping your login information secure and are responsible for all activities within your account. If you discover any unauthorized use, you must notify us immediately.
Information Accuracy: Please ensure that all information you provide when placing an order is accurate and up-to-date. We are not responsible for order delays or problems caused by incorrect information.
VI. Permissions and Restrictions
All content on this website, including text, images, design and code, is the property of frostbloommm.com and is protected by copyright law. No content on this website may be reproduced, disseminated or otherwise used without authorization.
VII. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on the website and will take effect immediately. Please review these Terms regularly to stay up to date.
VIII. Contact Information
If you have any questions about these Terms, or have other questions, please contact us as follows:
Email: Nikki@frostbloommm.com
Phone: 8173258784
Thank you for choosing frostbloommm.com and reading our Terms. I wish you a happy shopping!